Excellent service and the product I ordered is great.GE Hotpoint® RB787WH1WW 30'Free-Standing Electric Range - Use Manual - Use Guide PDF. I called Total Home Supply once again and they immediately (while I was on hold) and cleared up the issue. My shipment was also delayed by the carrier in transit at the destination point for some reason and was sitting on the dock in the destination city. I tend to be very cautious with new vendors The person I contacted was very patient, helpful, and knowledgeable about the product I purchased. “As a new customer, I called customer support once before my purchase and once while it was in transit. I'd definitely buy from Total Home Supply again.” The price was good and it arrived in less than a week. “Wonderful experience! I had ordered a window ac/heater unit from a different company and after a month of getting nothing but notices of shipping delays, ordered a unit from Total Home Supply. A sincere Thank you to everyone that helped me.”

I was ordering the wrong item and they even helped me pick one that was more suitable for my needs. My heat/air unit arrived on time and works like a charm. I will use this company for everything in the future. I kept getting confused and must have called 6 times. “I was truly amazed how helpful your employees were. I suggest you send out fliers to my building letting the residents know of your products and great service! (Rather than let our local guy take advantage of everyone!!) Thank you again!!!!” Everything was perfect-his advice, recommendations and installation tips were perfect. “I was 110% satisfied with the service and support I received whilst making an important purchase for my home. Thank you Total Home Supply for your commitment to your customer. Superb pre and post sale customer support.you can't beat this company!!! This was by far the most rewarding internet purchase I've ever experienced. Turns out it was an indication of 'normal' operation. He was so polite and professional and looked up the meaning of the status light in the service manual. I couldn't find it in the installation manual so I called customer service again.

Being an old mother hen of sorts, I wanted to know what a flashing green LED in the outside unit meant. Installation went well and the units worked perfectly from the start. And, it certainly was the wisest decision I've made! The units arrived within a week in absolutely perfect condition! Packaging was incredible.not a scratch on the units. I was concerned about the expensive purchase, shipping, quality, etc., but after speaking with the customer service rep, I was convinced purchasing from Total Home Supply was a good decision. “I was completely satisfied with this purchase! Pre-sale customer support was phenomenal.

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